We get lots and lots of calls from people who are looking for advice, as I'm sure most ER's do. Here is today's top ten:
10. "How long is the wait?"
9. "If I took Tylenol at 2 hours ago, how soon can I take Motrin?"
8. "How long is the wait?"
7. "I cut my finger with an Exacto knife, do I need stitches?"
6. "I saw Dr. Dewshe Bagghe last week for my back, and my prescription for Percocet ran out, can he just call me in a script for more?"
5. "What are the symptoms of food poisoning?"
4. "Should I bring in my 2 year old for a high fever? It's 100 degrees"
3. "Can you talk to my husband and convince him to call an ambulance? He twisted his ankle yesterday and it's swollen and black and blue. Yes, I have a car, what does that have to do with it?"
2. "Can I make an appointment?"
1. "If I can't make an appointment, can I put my name on the list so I don't have to wait so long? Like at Chilli's?"
3 comments:
One I heard from one of my former coworkers yesterday:
A discharged patient calls and calls about stuff that was clearly marked on d/c sheet.
Finally, pt calls back and asks if one of our techs would be willing to come over his house and take care of him....for nothing (free, gratuit, zero).
She told him to contact Home Health to see what they had to offer as tech was not available.
Yikes!
phone call taken by myself, in ED recently - "what will the wait be in an hour's time ?????"
Hmmmm
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